Return Policy

Mattresses

100-Night Trial

Your purchase includes a 100-night trial period but we do ask that you sleep on your SpineAlign® mattress for at least 30 nights. This allows your body enough time to adjust to the feel of a new mattress. Remember that it’s normal for your body to need time to adjust to a new mattress. If you choose to return or exchange your mattress before the initial 30 nights are up, you may be charged an early return fee.

 If you decide the mattress isn't working for you after 30 days, you can either exchange it for another mattress within the first 100 days or we can process a return for your original purchase price. If you choose to do an exchange, you will first have to donate your original mattress and provide us with a copy of the donation receipt. Note: If you choose to do an exchange, the second mattress will be non-refundable. And similarly, if you opt for a return, we ask that you donate the mattress to a local charity and provide us with a copy of the receipt. For either an exchange or a return, please contact us first at info@spinealign.com before beginning the return process. Our 100-night return policy and 10-year limited warranty are both voided once any SpineAlign® mattress leaves the US or is no longer in the possession of the original purchaser.


Pillows

90-Night Trial

We ask that you sleep on your SpineAlign® Pillow for at least 30 nights.This allows your body ample time to adjust to the feel of sleeping in correct posture, something that most people have never experienced and can take a little time to get used to. If you decide the pillow isn't for you, you can email us at info@spinealign.com so we can process your return request. 

Note: You must keep your pillow for a minimum of 30 days before we will process any returns. We ask that you sleep on your SpineAlign® pillow for at least 30 nights because your body needs ample time to adjust to the feel of sleeping in correct posture, something that most people have never experienced and can take a little time to get used to. If after that, you decide the pillow isn't for you, all you need to do is email us at info@spinealign.com so we can process your return request.

 

All Other Products

We offer a standard 30-day return policy for all other unopened products. All opened bottles of Essential Oils or Supplements are non-refundable.  


Order changes requested after items have shipped may result in additional shipping charges.