Read all about this important certification here.
Our headquarters is in Phoenix, AZ.
I'm glad you asked! Yes, we do have an affiliate program you can participate in. We are currently with IMPACT, you can find more information here.
Yes! We offer a variety of financing options through our partner Klarna Financing. Please see our product pages for details.
There was a time when we did but we have since deviated to all electronic communication. We found that using the Amazon model of using electronic communication works better. But rest assured, you can always contact us at firstname.lastname@example.org day or night or by using the chat feature at the bottom right of our website during normal business hours. We do our best to respond quickly, (most cases is less than 24 hours M-F). If you have any questions or concerns, please reach out because as always, we are here to help!
Yes! All SpineAlign products include free shipping.
As a way to keep costs down for our customers, SpineAlign does not have any retail showrooms. The overhead costs from retail space would cause us to raise our prices and we do our best to offer the best products at the best prices. The good news is that we do have generous trial periods, (100 nights for our mattress and 60 nights for our pillow).
If you purchase a product during a "buy x get y" sale, all products would need to be returned to be eligible for a full refund.
Example of this type of sale: Purchase a mattress and get a free set of sheets. If you wanted to return the mattress, you would also need to return the sheets. If you returned the mattress without the sheets, you would be charged the full price of the sheets. The same would be true for any "buy x get y" sale.